We have set in place a wholesale program to facilitate placing and delivering large-quantity and/or high-value orders. If you would like to place a wholesale order, please contact us using the form: CONTACT. P.S. Make sure to mention "wholesale" in t

We have set in place a wholesale program to facilitate placing and delivering large-quantity and/or high-value orders.If you would like to place a wholesale order, please contact us using the form: <a href="https://help.odinstreasures.com/en-US/contact">CONTACT</a>P.S. Make sure to mention &quot;wholesale&quot; in the subject and to include as many details as possible (which items, quantity, delivery country....).

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WHOLESALE

I placed an order but I have not got a confirmation email

I put the wrong address

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I received my order but some items are missing. What should I do?

ORDERS

How long does it take for an order to be shipped?

I made my orders more than 5 days ago and I still haven't received the tracking

I received the tracking but it still shows "Shipment information received"

Where do you ship?

How long does it take for my order to be delivered?

My knife was shipped more than 20 business days ago and I still haven't received it. Why?

My axe is taking longer than usual to be delivered. Why?

How can I track my package?

What if I'm not home?

SHIPPING

What payment methods do you accept?

My card keeps getting rejected. Why?

Which currency will I be charged in?

PAYMENT

Do you accept returns?

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When will I receive a refund for my return?

Wrong, faulty, or missing product. What should I do?

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