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SHIPPING

Get instant answers to your questions regarding shipping and delivery.

How long does it take for an order to be shipped?

Orders are processed within 2 to 5 business days. If you would like to speed up this process and prioritize your order’s processing and shipping, we charge an additional fee of $4.95. Priority Orders are processed within 1 to 3 business days. You can

I made my orders more than 5 days ago and I still haven't received the tracking

Standard orders are processed and shipped within 2 to 5 business days. Priority orders are processed and shipped within 1 to 3 business days. If you have made your order more than 5 business days ago (that excludes weekends and holidays) and you stil

I received the tracking but it still shows "Shipment information received"

"Shipment information received" means we have picked, packed, and printed the label for your package but it hasn't started moving yet. Please allow it a few days and it will start moving. If the "Shipment information received" status doesn't change a

Where do you ship?

We currently ship to all countries. In exceptional circumstances (war, embargo, natural catastrophes...) we are unable to ship to some countries.

How long does it take for my order to be delivered?

Once shipped, orders take 10 to 20 business days to be delivered to the customer. Some items (axes for example) are usually delivered in 5 to 10 business days after they're shipped.

My knife was shipped more than 20 business days ago and I still haven't received it. Why?

Knives sometimes take more time than usual because they go through extra inspection at the customs. In such cases, please give it a few more days; you can contact us if it doesn't show up.

My axe is taking longer than usual to be delivered. Why?

Generally, axes are delivered within 5 to 10 business days after they're shipped. However, due to regulations in some countries, axes require more inspections and therefore take more time to be delivered. In such case, please allow the axe 10 to 20 b

How can I track my package?

Once your order is shipped we will send you an email with the tracking link. Additionally, you can track the status of your order from here: https://odinstreasures.com/apps/parcelpanel

What if I'm not home?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You may also have to go to your local post office to col