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SHIPPING

Get instant answers to your questions regarding shipping and delivery.

How long does it take for an order to be shipped?

Most orders are processed and shipped within 2 to 5 business days. Occasionally it can take a little longer: for example with out-of-stock or personalized items. Once it ships, you'll get a tracking link by email.

I made my orders more than 5 days ago and I still haven't received the tracking

Standard orders are processed and shipped within 2 to 5 business days. Priority orders are processed and shipped within 1 to 3 business days. If you have made your order more than 5 business days ago (that excludes weekends and holidays) and you stil

I received the tracking but it still shows "Shipment information received"

"Shipment information received" means we have picked, packed, and printed the label for your package but it hasn't started moving yet. Please allow it a few days and it will start moving. If the "Shipment information received" status doesn't change a

Where do you ship?

We currently ship to all countries. In exceptional circumstances (war, embargo, natural catastrophes...) we are unable to ship to some countries.

How long does it take for my order to be delivered?

Once shipped, orders take 10 to 20 business days to be delivered to the customer. Some items (axes for example) are usually delivered in 5 to 10 business days after they're shipped.

How can I track my package?

Once your order is shipped we will send you an email with the tracking link. Additionally, you can track the status of your order from here: https://odinstreasures.com/apps/parcelpanel

What if I'm not home?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You may also have to go to your local post office to col

What should I do if my package was delivered to the wrong address?

If your tracking shows the order was delivered but it didn't reach you, here's what to do:. If you still can't locate it, we're happy to help — just contact us with your order number and we'll look into it with you right away.