Get instant answers to your questions regarding returns and refunds.
Your item must be unused and in the same condition that you received it. It must also be in the original packaging with the receipt or proof of purchase. Without a notification to our customer service or if 30 days have gone by, unfortunately, we can
To place a return, please contact us using the contact form in the help center. Once we receive your request, we will give you the instructions needed to make the return.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows "Delivered". If your return is accepted, your refu
If:. You need to contact us within 3 days of receiving your parcel, describing the issue and providing the appropriate images when applicable. Our team will then work with you in order to rectify the situation in one of 2 ways :